DR Congo to Launch Digital Government Platform in First Quarter

The platform will be a central component of a wider digital transformation strategy that includes a nationwide digital identity system known as DRCPass, efforts to strengthen digital payments, and broader reforms to expand internet access and financial inclusion.

Officials say the platform will streamline how citizens access government services and interact with state agencies online, reducing paperwork and delays that have historically hampered business and daily life in the country.

“This digital government platform will enhance financial inclusion and improve public service delivery for over 110 million DRC citizens,” said Singapore’s Minister for Sustainability and the Environment, Grace Fu, highlighting the partnership between the government and Singapore-based tech firm Trident Digital Tech Holdings Ltd. on the DRCPass system. “It is a good example of how Singapore companies work with African partners to bridge the digital divide.”

In June 2025, the Congolese government and Trident signed a definitive public-private partnership to deploy the Web 3.0-enabled DRCPass system nationwide. Trident was named the exclusive provider of electronic Know Your Customer services, which are expected to reduce identity fraud, simplify access to e-government and business portals, and enable digital payments.

“By launching the national digital identification system, we lay a cornerstone for a Democratic Republic of Congo that is digitally sovereign, financially inclusive, and resilient to tomorrow’s challenges,” said Augustin Kibassa Maliba, Minister of Posts, Telecommunications and Digital Affairs.

The digital identity rollout will be implemented in phases, accompanied by public education and outreach efforts. Citizens who register will be able to access services through a mobile application using a secure single-sign-on system.

The government’s strategy aligns with broader regional initiatives backed by international development partners. The World Bank’s Inclusive Digitalization in Eastern and Southern Africa (IDEA) program includes the DRC in its first phase, with financing designed to boost internet access and digital adoption across the region.

Analysts say expanding digital services and identification infrastructure could help attract foreign investment, improve transparency in tax and customs systems, and support growth of Congo’s banking and technology sectors.

Still, challenges remain. Internet penetration in the country is below the Sub-Saharan average, and officials acknowledge that infrastructure upgrades and digital literacy programs are needed to ensure broad inclusion.